XCEREBRO / PRIVACY

Your information.
Handled with care.

Updated September 13, 2026. Xcerebro is operated by Just Jarvis LLC, 5103 Middlex Dr., San Antonio, Texas 78217.

Who this policy covers

This policy describes how Just Jarvis LLC handles information submitted through Xcerebro. Our mailing address is 5103 Middlex Dr., San Antonio, Texas 78217. Questions may be sent to justjarviscrm@gmail.com.

Information you provide

We may collect your name, email address, phone number if provided, business details, inquiry, booking information, and your communication choices. Payment providers collect payment details through their hosted checkout. Do not include passwords, API keys, or sensitive financial information in website forms.

How information is used

We use your information to respond to inquiries, provide agreed services, manage appointments, process payments through our providers, and maintain transaction and communication records. Booking requests emails needed to manage your appointment. With your email marketing opt-in, we send AI Cheat Codes and Xcerebro news, resources, and offers from Just Jarvis LLC. Marketing texts require their own optional opt-in; appointment texts require a separate appointment-text choice.

Service providers

Our service providers include GoHighLevel for customer records, scheduling, and communications; Zoom for calls; and Stripe for payment processing. Providers receive the information needed to deliver the services you request. Website hosting and record storage use OpenAI Sites and Cloudflare. Clients do not need an account or portal to book their installation.

AI support chat

The public sales page offers an AI assistant for general questions about Xcerebro. Messages you choose to send, chat history, and technical information needed to operate the widget are processed by GoHighLevel and its AI service providers to generate replies and maintain the conversation. Our authorized team can review chat conversations in GoHighLevel to provide support. The assistant is automated, can make mistakes, and cannot access or change your payment, subscription, or booking through this chat.

You do not need to provide a name, email address, or phone number to ask basic questions. Using chat does not subscribe you to marketing emails or texts. Do not share passwords, API keys, payment-card details, private booking links, or other sensitive information in chat or by email. For account-specific help, email justjarviscrm@gmail.com with a nonsensitive description and the email used at checkout.

The chat provider may use cookies or browser storage to recognize your chat session and retain conversation history. Chat records are subject to the retention and request process below. Contact us to request access, correction, or deletion. You can use our support email instead of the chat widget.

Mobile information and consent

Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers that help deliver the messaging program may process this information to perform that service. We keep consent records and honor opt-out requests.

Your choices

Reply STOP to stop texts. This may stop both appointment and marketing texts from our sending number or messaging service. Reply HELP for assistance, use the unsubscribe link in marketing emails, or visit Communication preferences. You do not need to agree to marketing to inquire, pay, or book an invited appointment.

Cookies and browser storage

The site uses essential cookies to connect your verified payment or private invitation to your booking. Session storage remembers whether the signup popup has appeared; local storage may remember your background-motion preference. Form information is not saved in browser storage. We use short-lived, hashed network identifiers for abuse prevention. Third-party scheduling and payment services may use their own cookies when you choose to open them. Any additional analytics or advertising tools must be disclosed before they are enabled.

Retention and requests

Contact us to request access, correction, or deletion of your information. We may need to verify your identity and retain records required for transactions, disputes, legal obligations, or to preserve an opt-out. We retain information only as needed for the purposes above, including providing requested services, keeping transaction and consent records, resolving disputes, and honoring opt-outs.

Security and policy changes

Access to customer information is restricted to authorized people and providers. No online service can promise absolute security. Material changes will be reflected in the policy and its effective date. Contact us with questions about this policy.